ACT Group is an Advanced Copy Technologies Inc. Company with five divisions: ACT Office Equipment, ACT 3D Equipment and Services, ACT MPS/ Asset Management, ACT Document Solutions, and ACT Customer Support. Our name says it all. ACT Group goes beyond just copies. We provide our clients with completely customizable document management solutions. And we've been doing it since 1974 (that's a lot of solutions). Always with an eye toward the future, we offer state-of-the-art 3D printing and 3D scanning equipment, office equipment, manage print services and innovative services to address your document management needs and improve your business's efficiency. With three consecutive J.D. Power and Associates certifications for providing "An Outstanding Customer Experience," as well as 26 consecutive Kyocera Gold Medallion Service Excellence awards and 3 consecutive Elite Dealer Awards, it's clear that ACT puts customer service and support first. Instead of being reactive, ACT takes a proactive approach with regular courtesy visits to each of our customers to check machines and ensure everything is operating at maximum efficiency and quality. If any issues do arise, our team is ready to address them. We provide our team with state-of-the-art tools and resources to provide the best customer service. We pride ourselves on maintaining an average response time of less than three hours (five hours less than the industry average) since 2000. And on every service call, our highly trained technicians are able to order parts immediately to update your machines. Ask us about our one-of-a-kind software for educators, eDatafolio- a student management system add-on.
Person of Contact: Glen Ellis
No comments:
Post a Comment